Building Exceptional Customer Experiences

2 weeks ago


Melbourne, Victoria, Australia beBeeEngagement Full time $120,000 - $140,000
Customer Engagement Lead

We are seeking a seasoned professional to lead our customer team and drive exceptional customer experiences for a portfolio of educational and other industry customers across Australia.

  • Establish and maintain strong, enduring relationships with multiple customer stakeholders.
  • Take ownership of the success of all engagements and the service we provide.
  • Provide strategic advice and direction to customers and your team.
  • Drive customer retention and high engagement.

The ideal candidate will have a proven track record in developing and maintaining exceptional customer relationships, effective leadership skills, and the ability to communicate ideas to diverse groups.

About Us:

We are an Australian-owned national Consulting and Services business that commenced in 1985. We believe in partnering with customers to achieve their goals and make a positive impact.

Our Values:

We value continuous development, curiosity, openness, and reflection, as well as learning and helping others learn.

Benefits:

We offer a dynamic work environment, opportunities for growth, work-life balance, and care for the well-being of our employees.



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