Client Service Specialist

2 weeks ago

Adelaide, South Australia beBeeClient Full time $54,136 - $73,666
Job Description

This role is responsible for providing exceptional client service and support. The ideal candidate will have strong communication skills, the ability to work collaboratively in a team environment, and a passion for delivering tailored solutions that meet clients' needs.

Key Responsibilities:
  • Assist clients through various channels to help them meet their obligations.
  • Provide advice aligned with current legislation, policy, and procedures to support clients in achieving their desired outcomes.
  • Engage in meaningful conversations to support and facilitate client payment, lodgment, and registration outcomes.
Work Environment:

As a member of our dynamic contact centre team, you will provide high-quality service to clients in a fast-paced environment. This role requires active engagement, strategic thinking, and effective communication skills to deliver tailored solutions that shape client behaviour and encourage ongoing willing participation in the taxation and superannuation systems.

Collaborative Teamwork:

You will build and maintain positive client relationships while making informed decisions to resolve enquiries and contribute to continuous improvements. As part of our diverse and inclusive team, you will share your knowledge to collaboratively resolve issues and contribute to a culture of excellence.

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