ICT Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeIctsupport Full time $74,000 - $80,000

**About this role**

We are seeking an experienced ICT Support Specialist to join our team.

**Job Responsibilities:**

  • Provide technical support for products and services sold to customers
  • Diagnose hardware and software issues, provide troubleshooting guides and documentation
  • Familiar with software and hardware requirements embedded in our products
  • Install and download software to facilitate sales services
  • Record support activities and incident details
  • Maintain websites and IT technical equipment

**Requirements:**

  • At least 1+ years proven experience in ICT support work
  • Bachelor's degree in IT field
  • Excellent time management and teamwork skills

**Preferred Additional Requirements:**

  • Fluent English language skills
  • Proficient PC skills of Microsoft Office and Google Docs
  • Critical thinking and independent problem-solving skills
  • Good teamwork and communication skills

**Additional Information:**

  • Experienced skill level
  • Full-time employment opportunity

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