Experience Delivery Expert

6 days ago


Melbourne, Victoria, Australia MedHealth Full time

We are looking for a talented individual who can excel in a fast-paced environment and contribute to the success of our team. As an Experience Delivery Expert, you will be responsible for managing client relationships and delivering exceptional customer experiences.

You will have the opportunity to work closely with our team of allied health professionals to develop and implement strategies that drive business growth, profitability, quality initiatives, and marketing activities.

Key Qualifications
  • Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling, or other equivalent allied health/work health and safety professions.
  • Minimum of two years of personal injury insurance experience.
  • Strong understanding of customer drivers and customer service in work and wellness.
  • Demonstrated experience in delivering repeat business and/or new business in the personal injury insurance schemes.
  • Commercial acumen to drive business growth, profitability, quality initiatives, and marketing activities.


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