
Customer Experience Manager
5 days ago
Delivering exceptional customer experiences is at the heart of our cinema's success. We're seeking a skilled Customer Experience Supervisor to join our team.
This role will play a vital part in driving performance and profitability by working closely with our management team to achieve business objectives.
The ideal candidate will be enthusiastic, detail-oriented, and passionate about delivering outstanding customer service. They will be a great team player with excellent time management and multi-tasking skills.
Key Requirements:
- At least 2 years of experience in a leadership or supervisory role
- Availability to work varied shifts, including weekends and public holidays
- Able to surprise guests and initiate conversations
- Results-driven and customer-focused individual
Desirable Qualifications:
- Previous experience in a cinema environment would be advantageous
- Familiarity with AV equipment would be an added benefit
We offer guaranteed hours, opportunities for growth, and a supportive work environment.
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