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Strategic Client Relationship Manager
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We are seeking a professional to lead client service strategies and manage multiple-tier client contacts. The ideal candidate will have extensive experience in insurance broking, managing corporate property and casualty accounts.
Key Responsibilities- Implement and review client service strategies
- Manage multiple-tier client contacts
- Ensure all sales processes comply with the WTW Excellence Model and local regulations
- Represent the voice of the client both internally and within teams when decisions are made regarding process, approach, and future strategy
- Ensure that settlements, client cash allocations, and credit management fall within agreed parameters
- Establish an industry-segmented pipeline
- Proven extensive experience in insurance broking
- Excellent technical skills in coverage and wording review
- Understanding of claims management processes
- Experience with complex and multinational clients
- Intermediate proficiency in MS Office products and Outlook
- Proficient in e Global
- Excellent oral and written communication skills
- Demonstrated success in managing team relationships and senior-level client relationships
- Competitive benefits package
- Annual bonus
- Company paid salary continuance insurance
- Life and TPD insurance
We believe in fostering an inclusive work environment and embracing diversity. We welcome applications from people from all backgrounds and offer flexibility and trust in our working arrangements.
