Community Services Coordinator

2 days ago

Hobart, Tasmania, Australia beBeeRostering Full time $3,263 - $15,900

Job Description:

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We are seeking a skilled Roster Administrator to join our team. This role will be the first point of contact for all rostering and enquiries from clients and support workers.

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Key Responsibilities:

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  • Coordinate client carer schedules on a daily basis to ensure all clients receive the services they have requested
  • Provide effective and efficient day-to-day rostering support to clients, families and carers
  • Answer incoming calls in a friendly, professional, and knowledgeable manner
  • Ensure the seamless delivery of services through timely transfer of information and communication to appropriate information systems and staff
  • Provide general administrative support to the operations team
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Requirements:

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  • Minimum Certificate III in Disability, Individual Support or similar relevant qualification/experience
  • Experience working with people in the human services sector or customer service roles
  • Experience where telephone communication was the primary communication with clients and/or employees
  • Must have or be willing to obtain an NDIS Worker Screening Check
  • Must have or be willing to complete the NDIS Worker Orientation Module 'Quality, Safety and You'
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Benefits:

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  • Investment in You: We are committed to providing opportunities for career progression
  • Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program
  • Employee Discount Program: save money with discounts and savings at over 450 retailers and service providers
  • Study Scholarship: all employees are eligible for a scholarship towards undergraduate and postgraduate courses
  • Great Work Life Balance & Flexibility: choose your own hours around study, caring and other important life commitments
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About Us:

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At genU, we're a group of passionate, driven people who want everyone's lives to be happier and healthier. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

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We welcome diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a welcoming, innovative, safe, empowering, and respectful environment for all.

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