Fleet Services Coordinator

3 weeks ago

Melbourne, Victoria, Australia SG Fleet Full time
About SG Fleet

SG Fleet is a leading financial services company specialising in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1100 employees.

Perks of Working with SG Fleet
  • Enjoy three extra days of leave each year, known as wellness days
  • Take advantage of industry-leading 20 weeks paid parental leave
  • Save with vehicle salary packaging
  • Receive monetary service milestone awards
  • Get a recruitment referral bonus
  • Benefit from discounted mobility products and services
  • Enjoy flexible work arrangements
  • Have opportunities for career progression
  • Access education support, including a learning budget and free access to LinkedIn Learning
  • Take two paid volunteer days each year
  • Enjoy health and wellbeing support, including a subsidy and an Employee Assistance Program
About the Role

As a Fleet Services Officer, you will be responsible for a wide range of administrative tasks within the Fleet Services Team. This is an excellent opportunity for someone looking to start their career in the fleet industry and utilise their existing customer service skills.

Key Responsibilities
  • Complete administrative tasks such as registrations, fuel management, infringement, and toll management
  • Timely and accurate ordering, dispatching, and cancellation of fuel cards
  • Maintain accurate and meaningful internal records
  • Respond to clients and internal enquiries regarding fleet services-related matters in a professional manner
  • Provide administrative support to the fleet services team as required
Requirements
  • Previous experience in a customer service role
  • Strong organisational and prioritisation skills, with the ability to meet specified deadlines and report regularly on progress
  • Ability to resolve problems through to complete resolution for customers in a timely and effective manner
  • High level of proficiency in software packages, with advanced level of spreadsheeting and word processing skills
  • Effective communicator, both verbally and in writing, with good listening and probing skills

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