Dedicated Client Service Professional

2 days ago

Melbourne, Victoria, Australia beBeeClientServices Full time $60,000 - $80,000
Job Overview

We are seeking a dedicated and skilled Client Services Liaison to join our vibrant team in a fast-paced environment.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and working with corporate executive clients and clinical teams daily.

Key Responsibilities
  • Perform phlebotomy with precision and care.
  • Label and dispatch specimens efficiently.
  • Maintain pathology stock.
  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
  • Perform general office administration tasks, including invoicing and record keeping.
  • Handle phone calls and emails and respond to client inquiries with a warm, inviting manner.
  • Act as a liaison between clients, doctors, and other healthcare professionals.
  • Organise and manage the filing and screening of medical records.
  • Monitor and facilitate the timely completion of client medical reports.
  • Support the Manager with various tasks as needed.
Required Skills
  • 2-5 years of proven experience in a Pathology Collection.
  • A passion for delivering exceptional customer service.
  • Strong communication skills to effectively interact with clients and professionals.
  • Meticulous attention to detail and a proactive attitude.
  • Prior office experience, ideally in a professional setting.
  • The ability to handle multiple tasks efficiently in a busy environment.
  • Immaculate personal presentation.
Why You'll Thrive With Us
  • Collaborative Team Environment: Work with a motivated and energetic team at our Melbourne CBD clinic.
  • Ongoing Support: Receive training and ongoing support from a fantastic management team.
  • Growth Opportunities: Opportunities to grow, develop, and be rewarded for your achievements.
  • Fun Atmosphere: A team that enjoys regular social events and maintains a positive workplace.
  • Bonus Perks: Bonus payments when you and your team hit KPIs.
  • Continuous Learning: An annual educational allowance to help you grow and sharpen your skills.
  • Room to Grow: Opportunity to move into other exciting roles as you develop your career with us.

If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, we would love to hear from you.

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