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Financial Service Representative

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Brisbane, Queensland, Australia beBeeCustomerService Full time $80,000 - $120,000

We are seeking skilled professionals to fill Banking Consultant positions in Brisbane. This role involves delivering exceptional customer service and handling everyday banking enquiries via telephone.

About the Role

This is an exciting opportunity to embark on a journey in the realm of banking and financial services. You will work in a hybrid environment with a 50-50 balance between in-office presence and remote work.

As a Banking Consultant, you will have the power to simplify complex financial matters for our customers. Your canvas will be the inbound contact centre, where you will meet customer needs and exceed their expectations with every interaction.

Key Responsibilities
  • Deliver excellent customer service by providing efficient solutions and responses to customer enquiries
  • Handle everyday banking enquiries, account openings, and processes via telephone
  • Listen actively, build trust, and ask relevant questions to exceed customer expectations and improve outcomes
Required Skills and Qualifications
  • Possess passion for delivering exceptional customer service with demonstrated experience in customer service roles
  • Demonstrate proficiency in using computer systems and ability to navigate multiple systems
  • Show strong verbal communication skills to listen, build rapport, and convey complex information effectively
Benefits

You will have the opportunity to work in a dynamic environment and develop your skills and expertise in the field of banking and financial services.

Others

Please note that we are an equal opportunities employer and welcome applications from diverse candidates.