Financial Services Representative

6 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $70,000

As a customer-facing representative, you will play a vital role in shaping the branch's reputation and delivering exceptional service to our valued customers.

The successful candidate will be highly skilled in providing tailored solutions to meet individual financial goals, while promoting the bank's products and services with confidence. To excel in this dynamic environment, you must possess:

  • Extensive experience in a fast-paced customer service setting
  • Demonstrated ability to consistently achieve sales targets
  • Strong communication skills for effective face-to-face and phone interactions
  • Enthusiasm for understanding and sharing the bank's unique value proposition
  • Background in banking and finance - advantageous but not essential

This full-time position is based at Marcoola Community Bank and offers a 76-hour fortnightly roster. If you are passionate about making a tangible impact for your customers and community, we encourage you to apply. By joining our organization, you can expect access to on-the-job training and external development opportunities that will help you grow professionally.

Why choose us?

Our organization values its employees' growth and well-being, offering an ideal blend of work-life balance and professional development opportunities. We strive to create a supportive team environment where each member feels valued and empowered to succeed.

About the Role

As a Customer Service Officer, you will have the opportunity to leverage your expertise to deliver personalized support to customers, addressing their financial needs and goals. This rewarding role requires someone who is comfortable working in a rapidly evolving environment, staying up-to-date with industry trends and developments.

Key Responsibilities:

  1. Provide exceptional customer service through various channels, including face-to-face and phone interactions
  2. Offer tailored advice and recommendations on bank products and services
  3. Stay informed about industry developments and new initiatives within the organization
  4. Work collaboratively as part of a cohesive team to drive results
  5. Participate in ongoing training and development programs to enhance skills and knowledge

What You Bring:

  • Proven track record of delivering high-quality customer service in a dynamic environment
  • Ability to think creatively and develop innovative solutions
  • Excellent communication and interpersonal skills
  • Flexibility and adaptability in a fast-paced setting
  • Positive attitude and passion for delivering outstanding results

Benefits:

  • A competitive salary package
  • Opportunities for career growth and professional development
  • A supportive team environment
  • A comprehensive training program
  • An attractive roster arrangement (76 hours per fortnight)

Join Our Team:

If you are looking for a challenging yet rewarding role where you can make a meaningful difference in people's lives, please don't hesitate to submit your application. We look forward to welcoming you to our team

Important Note:

Screening and interviews may commence prior to the closing date.

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