Accounts Service Officer II

1 month ago


Perth, Western Australia Capricorn Full time

Are you passionate about delivering exceptional customer service? Do you have a strong understanding of accounting principles and experience in accounts receivable?

We are seeking an experienced Service Accounts Representative to join our team at Capricorn, a member-owned organization with over 30,000 automotive and allied repair members across Australia and New Zealand.

Role Purpose

To provide excellent service to our members by reminding them of their payment obligations and ensuring they have access to the support they need to thrive.

Key Responsibilities:

  • Manage member accounts and ensure timely payments
  • Provide exceptional customer service through effective communication and problem-solving
  • Collaborate with internal teams to resolve member inquiries and issues
  • Stay up-to-date with industry trends and best practices in accounts receivable

About You:

We're looking for someone with a minimum of 2 years' experience in a similar role, who has completed Year 10 High School Certificate or equivalent, and has a Customer Service Certificate (desirable).

You'll be a self-motivated individual with excellent numeracy skills, attention to detail, and the ability to work under pressure. If you're passionate about delivering exceptional customer service and have a strong understanding of accounting principles, we'd love to hear from you

Benefits:

  • A competitive salary of $60,000 - $80,000 per year
  • Work flexibility, including flexible hours and WFH arrangements
  • Development opportunities, including training and development programs
  • Paid parental leave
  • A range of social benefits, including a reward and recognition program, wellness program, and additional leave purchase

About Capricorn:

At Capricorn, we believe that investing in our people is key to our success. We offer a dynamic and supportive work environment, where you can grow and develop your skills and career. Our community is built on values of excellence, integrity, and respect, and we're committed to making a positive impact on the lives of our members and the wider community.


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