Service Account Development Specialist

2 days ago


Perth, Western Australia Otis College of Art and Design Full time

At Otis, we are committed to providing exceptional service and support to our customers.

We are seeking a highly skilled Service Account Representative to join our team in Perth, Western Australia.

As a Service Account Representative, you will be responsible for selling OTIS's range of maintenance products and services, maintaining good customer relationships, and growing the Service business in your portfolio area.

Your key responsibilities will include:

  • Achieving Service sales targets in accordance with individual plans and submission activities
  • Providing daily, professional account management to key and national accounts within your portfolio
  • Maintaining regular face-to-face contact with Otis Customers
  • Providing timely and accurate forecasts and reports to management
  • Achieving in-warranty conversion targets and unit growth objectives to expand the portfolio unit count and revenue base
  • Organizing, preparing, and delivering Customer presentations promoting OTIS's products and services
  • Acting as a facilitator between customers and the Operations team

To be successful in this role, you will need to have:

  • A Business degree or equivalent
  • A minimum of 5 years' experience in Frontline Sales or Key Account Management
  • Strong business acumen abilities, adaptability, and results-orientation
  • The ability to manage several accounts, anticipate client needs, and liaise with stakeholders
  • Good knowledge of using technology, including mobile applications and computer-based reporting systems
  • Strong written and verbal communication skills

Competitive base salary AU$90,000 - AU$110,000 per annum, plus car allowance and quarterly paid Sales incentives. We also offer access to funded study schemes such as our industry-leading Employee Scholarship Program.



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