Building Positive Relationships

7 days ago

Box Hill North, Victoria, Australia beBeeCustomer Full time $104,000 - $130,878

Job Title: Customer Service Representative

Job Description

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers and will be required to resolve issues in a timely and professional manner.

You will work closely with our team to ensure that all customer inquiries are addressed promptly and efficiently. Your excellent communication skills and ability to remain calm under pressure will be essential in this role.

We offer a supportive and collaborative work environment where you can grow and develop your skills. Our company values diversity and inclusion and encourages applications from candidates with a variety of backgrounds.

Required Skills and Qualifications
  • Excellent customer service skills
  • Ability to remain calm under pressure
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and experience with customer relationship management software
Benefits
  • Fully paid, comprehensive on-the-job training at one of our dedicated training centres
  • Rewards and recognition program, including awards and retail discounts
  • Ongoing training tailored for your personal and career development goals
  • Access to our 24/7 Employee Assistance Program, including immediate mental health and counselling support
Others

To be considered for this role, we require employees to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. You will also need to complete pre-employment checks, including relevant security clearances, and psychometric profiling, and be an Australian Citizen.

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