Senior Account Manager

7 days ago

Box Hill North, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000
Job Opportunity: Senior Account Manager

The role involves proactive management of customer accounts to ensure timely and efficient payment receipt.

This requires building strong, professional relationships with internal and external stakeholders to resolve issues effectively.

Key Responsibilities:
  • Review accounts for adherence to terms
  • Follow up on overdue accounts
  • Monitor and manage payment arrangements
  • Allocate payments and reconcile accounts accurately
  • Release orders or place accounts on hold where necessary
  • Liaise with internal stakeholders
  • Manage emails
About You:
  • A confident and articulate communicator able to negotiate and influence positively.
  • Proven experience in a similar credit or collections role, problem-solving skills, and a passion for continual learning.
  • Excellent reconciliation and analytical skills, proactive attitude, solid computer skills, attention to detail, and strong customer service focus.

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