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Treasury Client Administrator
2 months ago
Management Level
Business Division:
Business Function / Department:
Job Title:
Reporting to (Job Title):
Equiniti is a prominent global provider of shareholder, pension, remediation, and credit technology solutions. With a workforce exceeding 6000 employees, it serves 37 million individuals across 120 countries.
Our vision at EQ is to become the foremost global share registrar, delivering complementary services to our diverse client base. Our core values underpin our success: we are TRUSTED to fulfill our commitments, COMMERCIAL in fostering long-term value, COLLABORATIVE in our interactions, and we IMPROVE by continuously enhancing our skills and services. Now is an excellent time to consider a career with EQ.
Role Overview
As a Pension Accounts Administrator, you will be part of a team of over 30 accounting professionals (comprising 65% Accountants and 35% Accounts Administrators) dedicated to servicing more than 200 clients. While collaborating as a cohesive unit, you will manage your own client portfolio and report to the department head through a Team Leader.
Key Responsibilities:
The successful candidate will undertake the following duties:
- Deliver Accounts Administration services to clients in accordance with Service Level Agreements (SLAs).
- Manage, maintain, and reconcile client accounting records.
- Utilize computerized accounting systems, ensuring data integrity through proper maintenance of records and filing.
- Process a variety of routine and non-routine payment transactions accurately within established procedures.
- Engage in internet banking for information gathering and facilitate electronic payments in both local and foreign currencies.
- Prepare cheque and credit transfer disbursements and execute payments.
- Address customer inquiries (both oral and written) utilizing a solid understanding of customer requirements.
- Draft non-standard correspondence in response to customer inquiries.
- Reconcile bank accounts and banking records effectively.
- Generate periodic reports on reconciliation outcomes.
- Input customer details and access relevant customer information.
- Compile and analyze data to create routine reports, schedules, and summaries to update customer records and resolve queries.
- Provide technical guidance to fellow team members.
Required Skills, Attributes, and Behaviors:
The ideal candidate will possess the following qualifications and attributes:
- GCSE (or equivalent) in Maths and English, with a Grade B or higher.
- Qualification in Accounting or Accounts Administration, or equivalent experience.
- Strong written and verbal communication skills.
- Meticulous attention to detail.
- A quick learner and effective team player.
- Ability to cultivate working relationships.
- Competence in adhering to established processes and procedures.
- Experience with computerized accounting systems.
- Basic understanding of pension rules, regulations, and current legislation.
- Proficiency in Microsoft Office applications.
- Experience in an Accounts or Administration setting.
- Familiarity with managing external client relationships in accordance with SLAs.
Equiniti is committed to promoting equality of opportunity for all staff, encouraging applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Please be aware that any employment offer is contingent upon successful completion of pre-employment screening checks, which include verification of 5-year activity and gaps, DBS or Access NI checks, as well as Credit, Sanctions, and CIFAS checks.
