Senior Pensions Administrator

3 weeks ago


Sutherland Shire, Australia Equiniti Full time
Senior Pensions Administrator

We are seeking an experienced Senior Pensions Administrator to join our team in Crawley. As a key member of our pensions administration team, you will be responsible for providing high-quality administration services to our clients, working to agreed targets and deadlines.

Key Responsibilities:
  • Provide administration services to customers, ensuring timely and accurate completion of tasks
  • Check and complete casework, providing feedback and guidance to colleagues
  • Resolve customer enquiries and provide technical guidance to team members
  • Perform and issue pension calculations, ensuring accuracy and compliance
  • Identify and implement process improvements to enhance efficiency and customer service
  • Provide on-the-job coaching and training to colleagues
  • Carry out projects and ad-hoc activities as determined by the Team Leader
Requirements:
  • Excellent attention to detail and ability to follow defined processes and procedures
  • Strong communication and interpersonal skills
  • Proven track record of quality, timely delivery and customer satisfaction
  • Ability to develop positive and productive working relationships
  • Computer literacy and willingness to learn new systems
  • Strong numeracy and literacy skills
  • Previous pensions experience is essential
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Collaborative and supportive team environment
  • Flexible working arrangements and work-life balance
  • Access to training and development opportunities

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that any offer of employment is subject to satisfactory pre-employment screening checks.



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