Pension Accounts Administrator

2 months ago

Sutherland Shire, Australia Equiniti Full time
About the Role

We are seeking a highly skilled and experienced Pension Accounts Administrator to join our team at Equiniti. As a key member of our accounting team, you will be responsible for providing exceptional customer service to our clients, ensuring accurate and timely processing of financial transactions, and maintaining the integrity of our accounting records.

Key Responsibilities
  • Provide Accounts Administration service to clients in line with Service Level Agreements (SLAs)
  • Operate, maintain, and reconcile client accounting records
  • Accurately process a wide range of routine and non-routine payment transactions and documentation within defined procedures
  • Use internet banking for information gathering and electronic payments in local and foreign currencies
  • Prepare cheque and credit transfer disbursements and effect payments
  • Resolve customer enquiries based on competent working knowledge of customer requirements
  • Draft non-standard correspondence in response to customer enquiries
  • Reconcile bank accounts and banking records
  • Prepare periodical reports on reconciliation results
  • Input customer details and access customer information
  • Collate and analyse data to produce routine reports, schedules, and summaries to update customer records and resolve customer queries
  • Provide technical guidance to other team members
Requirements
  • GCSE (or equivalent) Maths and English Grade B and above
  • Accounting or Accounts Administration qualification or qualified by experience
  • Good written and communication skills
  • Close attention to detail
  • A quick learner and good team player
  • Ability to develop working relationships
  • Ability to work within laid-down processes and procedures
  • Use of a computerised accounting system
  • Basic financial awareness of pension rules, regulations, and current legislation
  • Microsoft Office packages
  • Experience in an Accounts or Administration environment
  • Experience of dealing with external clients working to SLAs
About Equiniti

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6,000 employees, we support 37 million people in 120 countries. Our vision is to be the leading global share registrar, offering complementary services to our client base and our values set the core foundations to our success. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

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