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Business Solutions Specialist

2 months ago


North Sydney Council, Australia Shift Full time

About Shift

Shift is a leading company in the payments industry, dedicated to delivering innovative solutions that meet the evolving needs of our clients.

Job Summary

We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the future of payments within our business.

Key Responsibilities

  • Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed technical specifications.
  • Help identify risks, impacts and dependencies amongst processes and cross-functional teams.
  • Leverage your in-depth knowledge of the Australian payments landscape to analyse and document existing payment processes, identify inefficiencies, and recommend improvements to streamline operations and enhance customer experience.
  • Act as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
  • Develop test plans, conduct testing, and validate payment solutions to ensure they meet requirements.
  • Ensure payment solutions comply with relevant regulations and standards within the Australian financial services sector.

Requirements

  • In-depth knowledge of the Australian payments landscape.
  • Previous experience in a Business Analyst or Technical analyst role would be highly regarded.
  • Proven experience working in a fast-paced environment.
  • Proven capability working in a highly collaborative environment.
  • Exceptional analytical and conceptual thinking skills.
  • Ability to influence stakeholders.
  • Advanced ability in interpreting and documenting technical processes.
  • Proven background supporting and participating in successful and complex projects.

What We Offer

  • Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
  • Flexible working environment – we're headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
  • Family support – industry leading 26 weeks paid parental leave.
  • Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.
  • Wellness focus – grab a healthy breakfast, snacks and if you like keeping active, we have excellent building facilities to support you.
  • Positive environment – come together with all your colleagues at Sydney HQ every 100 days to set and collaborate on key cross functional business priorities.