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Business Solutions Specialist
2 months ago
About Shift
Shift is a leading company in the payments industry, dedicated to delivering innovative solutions that meet the evolving needs of our clients.
Job Summary
We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the future of payments within our business.
Key Responsibilities
- Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed technical specifications.
- Help identify risks, impacts and dependencies amongst processes and cross-functional teams.
- Leverage your in-depth knowledge of the Australian payments landscape to analyse and document existing payment processes, identify inefficiencies, and recommend improvements to streamline operations and enhance customer experience.
- Act as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
- Develop test plans, conduct testing, and validate payment solutions to ensure they meet requirements.
- Ensure payment solutions comply with relevant regulations and standards within the Australian financial services sector.
Requirements
- In-depth knowledge of the Australian payments landscape.
- Previous experience in a Business Analyst or Technical analyst role would be highly regarded.
- Proven experience working in a fast-paced environment.
- Proven capability working in a highly collaborative environment.
- Exceptional analytical and conceptual thinking skills.
- Ability to influence stakeholders.
- Advanced ability in interpreting and documenting technical processes.
- Proven background supporting and participating in successful and complex projects.
What We Offer
- Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
- Flexible working environment – we're headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
- Family support – industry leading 26 weeks paid parental leave.
- Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.
- Wellness focus – grab a healthy breakfast, snacks and if you like keeping active, we have excellent building facilities to support you.
- Positive environment – come together with all your colleagues at Sydney HQ every 100 days to set and collaborate on key cross functional business priorities.