Resident Experience Director

2 days ago

Brisbane, Queensland, Australia beBeeManager Full time $80,000 - $120,000

Immerse yourself in a work environment that prioritizes people and delivers innovative services.

About the Role

The Resident Services Manager plays a pivotal role in shaping the Resident Services strategy across our portfolio. This involves collaborating with colleagues to achieve exceptional results.

Our properties feature an extraordinary collection of resident amenity areas and services, including a fully equipped gym, rooftop pool, event spaces, coworking, and rooftop dining.

Main Responsibilities:
  • Develop and implement strategic plans for continuous leasing and resident engagement.
  • Document leasing activities, review feedback, and provide comprehensive reports to management.
  • Manage leasing transactions, tenancy agreements, condition reports, inspections, and compliance with regulations.
  • Oversee resident service initiatives, events, and programs, ensuring prompt response to resident requests.
  • Stay updated on market trends, vacancy rates, and collaborate with marketing and operations teams to enhance property management strategy.

This role requires a natural communicator who is committed to ensuring residents enjoy every day living in the building.

Requirements:
  • A desire to make your mark on build-to-rent assets.
  • An opportunity to get in on the ground floor of an evolving and growing institutional asset class.

We welcome candidates from various backgrounds, including hospitality, events, student accommodation, and hotel management.

This position offers a unique chance to contribute to the growth and success of our organization.

What We Offer:
  • A dynamic work environment that fosters collaboration and innovation.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • A competitive compensation package and benefits program.

We are an equal opportunities employer and welcome applications from diverse candidates.

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