Accident & Health Claims Adjuster
4 weeks ago
Discover a dynamic career at Chubb Insurance Australia Limited as an Accident & Health Claims Adjuster.
About UsChubb is a world leader in insurance, operating in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
Salary and BenefitsWe offer a competitive salary range estimated to be between $65,000 - $90,000 per annum, depending on experience and qualifications. In addition, you will enjoy a range of benefits including flexible working arrangements, education assistance, and opportunities for professional development.
Job DescriptionThis role is responsible for managing a portfolio of claims for Accident & Health, assessing claims in accordance with Chubb's service level and quality requirements, and communicating effectively with customers, brokers, and other stakeholders.
Key Responsibilities:- Manage a portfolio of claims for Accident & Health and assist with processing other Retail claims as required.
- Assess claims in accordance with Chubb's service level and quality requirements, determining coverage, reserving within timeframes, making payments, responding to customer queries, and requesting additional information as needed.
- Communicate effectively by telephone and written correspondence to brokers, claimants, and others as required.
- Take part in Claim Department and companywide training as required.
- Respond to enquiries and escalations of matters from underwriters, brokers, and customers, and work with underwriters, the Compliance Department, and other departments as needed.
To succeed in this role, you will need tertiary qualifications or 2-3 years of similar work experience, investigation techniques, claims experience, strong written and verbal communication skills, and an understanding of insurance contracts and legal requirements.
Why Join Us?At Chubb Insurance Australia Limited, we value diversity, flexibility, and continuous development. We offer a supportive and inclusive work environment where you can grow your career and make a meaningful contribution to our organization.
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