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Strategic Operations Expert

3 weeks ago

Melbourne, Victoria, Australia beBeeTalent Full time $120,000 - $135,000
Job Overview

We're seeking a strategic operations expert to join our team. As the right hand to our leadership, you'll drive targeted candidate attraction strategies and deliver seamless onboarding experiences.

This role offers the opportunity to make a meaningful impact in shaping our company culture and driving growth.

You'll be working closely with our marketing team to communicate our value proposition and attract top-tier candidates who share our mission and values.

Key Responsibilities
  • Certification & Employee Onboarding: Develop and execute a certification program that validates each expert's technical capability, quality, and cultural fit before joining our marketplace.
  • Build the framework: Design and implement clear assessment criteria, rubrics, and validation processes that uphold our high standards for quality.
  • Onboard experts & employees: Create end-to-end onboarding programs including training, resources, and workflows that set new experts and employees up for success from day one.
  • Resource Allocation: Match talent to work by overseeing and optimizing our pairing framework to ensure verified skills align with each customer's needs, scope, and complexity.
  • Handover excellence: Collaborate with internal teams to deliver clear briefs, context, and communication protocols for smooth transitions between teams and experts.
  • Manage resource allocation workflows: Maintain visibility over talent availability and assign the right experts at the right time to meet demand efficiently and reliably.
  • Talent Acquisition: Source top performers through networking, referrals, and direct outreach, and execute talent attraction strategies to maintain a strong, consistent pipeline of top-tier candidates.
  • Champion the brand: Work closely with our marketing team to communicate our value proposition and growth pathways to attract standout talent who share our mission and values.