Customer Experience Champion

6 days ago

Footscray, Victoria, Australia Nando's Full time
About Nando's

We're a people-first, chicken-second kind of place where you can find your fit in our rockstar crew. Whether you're the host who warmly welcomes customers or the flame-wrangler perfecting the mouthwatering art of PERi-PERi on the grill, we've got a role for you.

Your Career at Nando's

No experience is needed; just show us you're passionate and willing to learn, and we'll do the rest. Our onboarding training program will set you up for success with one of our training champions, teaching you all about the Nando's culture and how to run our restaurants brilliantly.

What's in it for You?
  • You'll get free Nando's when you're working, plus a discount to share with family and friends when you're off the clock.
  • An onboarding training program to ensure your success.
  • A chance to claim the Master Griller crown – our annual search for the best grillers in the international Nando's family.
  • A Fun Budget for team nights out and building.
  • Join a purpose-led business as part of a global brand with a cult following.
  • Paid parental leave for primary (eight weeks) and secondary carers (one week).
Key Responsibilities
  • Provide exceptional customer service, ensuring every customer feels welcome and at home.
  • Work collaboratively as part of a high-energy team.
  • Communicate effectively with colleagues and customers alike.
Requirements
  • Passion for serving our legendary PERi-PERi chicken.
  • Excellent communication skills.
  • A desire to make a difference in the lives of others.
  • A comfort with fast-paced environments where we prioritize fun at work.
Nando's Values

We live by five core values: Pride, Passion, Courage, Integrity, and Family. We want all our people to feel comfortable bringing their whole selves to work, so don't be afraid to let your personality shine

Career Opportunities

We cultivate essential life skills necessary for future careers within Nando's or beyond. Many restaurant team members build their careers through our Restaurant Management, Field Operations, or Central Support teams.

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