Highly Skilled Infrastructure Expert
2 weeks ago
We are committed to empowering mobile workforces worldwide. Our collaborative teams share a passion for innovation and customer success.
About This RoleA senior infrastructure engineer plays a key role in delivering scalable infrastructure for product development teams and secure network infrastructure for global services. This position champions observability and performance, driving the design, build, management, and support of infrastructure services that underpin internal and customer-facing systems, ensuring high availability, reliability, and security for all critical systems.
Key Responsibilities:- Anticipate and communicate potential blockers, delays, and cost overruns to relevant stakeholders, proactively seeking solutions.
- Monitor resource consumption for supported services within AWS accounts and identify potential bottlenecks in applications or Kubernetes cluster performance.
- Contribute to multi-team decisions aligned with product development goals, actively participate in discussions, back collective decisions, and take responsibility for their successful execution and outcomes.
- Ensure commitments are realistic, clearly understand priority and urgency of tasks, and consistently deliver high-quality work within agreed-upon timelines.
- Participate in on-call rotation for supported services, providing timely and effective incident response and resolution to minimize downtime.
- Assist in supporting and managing infrastructure setup from development to production.
- Provide effective input to technical discussions and decisions impacting the company's ability to deliver quality engineering solutions, offering insights based on deep technical expertise.
- Consult and assist with implementation projects across product development, providing infrastructure expertise, guidance, and hands-on support.
- Contribute to observability efforts across multiple groups, aligning with product development's overarching observability approach by implementing and maintaining monitoring, logging, and alerting systems.
- Deliver infrastructure enhancements with technical assistance, working independently or collaboratively to implement improvements and new features.
- Communicate effectively, clearly, and concisely (written and verbal) within your squad on both technical and non-technical subjects, ensuring information is understood by all team members.
- Collaborate effectively with your squad to resolve blockers and complete tasks, fostering a team-oriented environment.
- Models values by demonstrating integrity, accountability, and a commitment to continuous improvement.
- Mentor junior engineers, sharing knowledge and best practices to foster their professional growth.
- Act as a technical leader within the team, driving technical discussions and decisions, and championing architectural best practices.
- Contribute to the continuous improvement of infrastructure processes and tools, proactively identifying areas for enhancement.
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