Customer Portfolio Manager

1 week ago

Melbourne, Victoria, Australia beBeeDevelopment Full time $100,000 - $120,000
Business Development Manager

Deliver seamless customer experiences across the Brennan solution stack, ensuring a strong relationship with each client.

  • Engage in strategic meetings to identify new business opportunities and drive cross-selling initiatives.
  • Develop a thorough understanding of the customer's business needs, including business planning, roadmaps, and workshops on how technology can address their requirements.
  • Act as the primary customer-facing representative for a designated portfolio of customers, providing timely responses to inquiries, presenting solutions, and offering technical guidance.
  • Conceptualize technology solutions that enhance clients' businesses and promote Brennan's offerings.
  • Collaborate with internal teams and vendors to ensure comprehensive knowledge of services and products.
  • Lead bid management and coordination efforts with presales, service delivery, and management to design customized solutions for clients.

Key Responsibilities

You will be responsible for managing customer relationships, identifying new business opportunities, and driving cross-selling initiatives. You will work closely with customers to understand their business needs and develop tailored solutions to meet those needs.

You will also be responsible for collaborating with internal teams and vendors to ensure comprehensive knowledge of services and products. Additionally, you will lead bid management and coordination efforts to design customized solutions for clients.

  • Meeting with customers to identify new business opportunities and cross-selling initiatives.
  • Develop a deep understanding of the customer's business, including business planning, roadmaps and workshops, on how technology can help address their requirements.
  • Act as the main customer-facing resource for a defined portfolio of customers, including responding to requests for information, solution presentations and demonstrations, and technical/product guidance.
  • Conceptualise technology and help clients understand how Brennan's technology and services can enhance their business.
  • Collaborate with practices and vendors to ensure full knowledge of services and products.
  • Bid management and coordination with presales, service delivery, and management to design solutions for customers.

What We Offer

We welcome and empower people of all backgrounds, beliefs and experiences, creating an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

In addition to competitive remuneration, we offer extensive benefits, including:

  • Training and certification bonuses
  • Culture Awards that recognise excellence
  • Discounted hardware and software
  • An environment that embraces learning and development

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