Financial Services Team Lead
4 weeks ago
About Us
At ANZ, we're dedicated to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our customers through customer-centric solutions and services.
About the Role
As a key member of our team, you will partner with our Relationship Managers to provide exceptional customer service, support and guidance across all aspects of our business.
With a focus on building strong relationships and delivering tailored solutions, you will play a critical role in helping our customers achieve their financial goals and aspirations.
The Role
Responsibilities will include:
- Providing expert advice and guidance to Relationship Managers on customer financial needs and requirements
- Developing and implementing customer strategies to improve financial outcomes and wellbeing
- Collaborating with internal stakeholders to deliver customer-centric solutions and services
- Building and maintaining strong relationships with customers and colleagues
What We're Looking For
We're seeking a highly motivated and experienced professional with a strong background in financial services, customer relationship management and business development. Key skills and qualifications include:
- Strong financial literacy and analytical skills
- Excellent communication and interpersonal skills
- Proven track record of building and maintaining strong customer relationships
- Ability to work collaboratively as part of a team
Why Work with Us
At ANZ, we offer a dynamic and supportive work environment that is driven by our commitment to customer excellence and community wellbeing. We're passionate about making a positive impact and contributing to the success of our customers and the wider community.
We're committed to building a diverse and inclusive workplace that reflects the communities we serve. If you're a motivated and experienced professional who shares our values and vision, we'd love to hear from you.
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