Strategic Leader for Cloud and Information Services, APAC

7 days ago

Sydney, New South Wales, Australia SAS Full time
About the Role

We are seeking a highly experienced and strategic leader to join our team as the Head of Cloud and Information Services, APAC. This is a key leadership role that will be responsible for driving the strategic direction and execution of our cloud and information services across the Asia Pacific region.

Key Responsibilities
  • Lead a team of ~100 corporate IT and SAS cloud service delivery professionals across the AP region.
  • Provide oversight and direction for all IT services provided in AP, ensuring adoption of and adherence to best practices in cloud architecture, security, and compliance.
  • Establish and maintain strong relationships with key business partners, including Sales Leaders, Customer Success, and PSD across the organization.
  • Handle external customer escalations for SAS Managed Cloud, working directly with customers and internal partners to resolve problems.
  • Provide regional leadership, communicating the IT vision, setting local expectations, and aligning with AP on globalization programs and other initiatives.
  • Promote a culture of accountability and excellence within the CIS team in AP.
  • Regularly communicate corporate objectives, goals, directives, and policies, creating a clear vision and positive, goal-oriented, collaborative environment.
  • Align to a corporate direction and execute and champion locally, inspiring confidence in decision-making.
  • Scale SAS Managed Cloud delivery services to meet customer demand, building out the local team when needed and leveraging the global shared service model as appropriate.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of twelve years in a senior leadership role in information technology, including eight years in a formal manager role.
  • Proven experience in a regional leadership role within IT Cloud Services & Delivery, with experience with hosted managed services preferred.
  • Strong understanding of cloud technologies and their application in enterprise environments.
  • Familiarity with regional regulations, compliance requirements, and cultures in the Asia Pacific region.
  • Demonstrated success in managing large, complex global projects and diverse teams.
  • Proven ability to interface, influence, and manage within all levels of organization, including peers, executives, and partners.
  • Extensive experience in customer-facing roles for supporting sales pursuits, managing customer escalations, and communicating to C-level executives.
About SAS

SAS is a leader in data and AI, inspiring customers around the world to transform data into intelligence and questions into answers. We are a debt-free, multi-billion-dollar organization on our path to IPO-readiness, offering a dynamic, fulfilling career coupled with flexibility and world-class employee experience.

We are committed to diversity and inclusion, believing that our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

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