Customer Success Research Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $70,000 - $75,000
Job Description

We are seeking a highly skilled Customer Success Research Specialist to partner with enterprise clients and help them leverage our AI-powered market experiments platform.

Key Responsibilities:
  • Onboard and guide customers to scale their experimentation efforts, ensuring seamless adoption and maximum ROI.
  • Coach teams on experiment design and interpretation of results, fostering a data-driven approach to decision-making.
  • Deliver tangible impact by translating test outcomes into actionable recommendations for GTM, messaging, or product direction.
  • Collaborate cross-functionally with product, sales, and other teams to share feedback and contribute to the overall growth strategy.

This is a unique opportunity to build out customer success for a fast-growing organization. If you're passionate about helping customers succeed and thrive in an early-stage environment, we'd love to meet you.

Required Skills and Qualifications
  • Background in management consulting or research and experimentation, with expertise in data analysis and growth strategies.
  • Confidence working with complex data sets and ability to translate technical detail into business impact.
  • Experience working with or supporting enterprise clients, with a proven track record of delivering results.
Benefits

This role offers a unique chance to work in a dynamic, fast-paced environment and make a real difference in the lives of our customers. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

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