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Customer Experience Specialist

2 months ago

Adelaide, South Australia IAG Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Consultant. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

About You
  • You have previous customer experience, preferably in sales, hospitality, or retail.
  • You are a solutions-focused individual with the ability to think critically and analyze specific situations.
  • You possess basic computer skills and are able to troubleshoot basic technical issues.
  • You are willing to learn, develop, and self-motivate in a fast-paced environment.
About IAG

IAG is the largest general insurance group in Australia and New Zealand, underwriting over $AUD 13 billion of premium per annum. We are a tech and research facility, a hub for climate change experts, and a centre of resilience design. Our purpose is to make your world safer by helping, supporting ambitions, and making insurance accessible.

What We Offer
  • Growth opportunities to develop your career and skills.
  • A supportive and inclusive work environment.
  • Competitive salary and benefits package.
  • Access to up to 50% discount on general insurance.
  • Carers and parents hub and support.
  • Meaningful recognition through an award-winning system.
  • Welcome Back cash bonus when returning from parental leave.
How to Apply

Click the 'Apply' button to submit your application. Our virtual assistant, Ready, will guide you through the application process, which typically takes 20-30 minutes to complete. If you qualify for the role, Ready will also book you in for an interview.