Senior Hospitality Operations Manager
3 weeks ago
Mantra Trilogy is situated on the vibrant Cairns Esplanade and adjacent to the shores of the Coral Sea. The property boasts over 200 rooms consisting of hotel, one, two, and three bedroom apartments spread across three towers. As a resident of this tropical paradise, you can unwind by exploring the Great Barrier Reef, savouring the local cuisine and cafes along the Esplanade, or experiencing the unique attractions of Cape Tribulation.
Develop your leadership skills at Mantra Trilogy, where we are seeking an experienced hospitality leader to join our team as an Executive Housekeeper. As a current hospitality professional with a proven track record of leadership, you will be responsible for mentoring and guiding a team of Housekeeping Supervisors to deliver exceptional guest experiences.
This role offers the opportunity to sponsor your visa under the FNQ DAMA Visa for qualified applicants. As an Executive Housekeeper, your responsibilities will include:
- Supporting and mentoring a team of Housekeeping Supervisors to achieve exceptional guest service standards.
- Developing and implementing strategies to enhance the overall guest experience.
- Coordinating and planning all housekeeping tasks and activities.
- Providing comprehensive computer skills to support administrative tasks.
- Maintaining a strong understanding of manual handling and safe work practices.
We are looking for a motivated leader who:
- Is a hands-on leader who motivates their team to deliver exceptional results.
- Has experience leading large teams in a fast-paced hospitality environment.
- Is open to learning new skills and embracing new challenges.
- Has a strong customer focus with a meticulous eye for detail.
- Can empower and motivate their team to achieve their full potential.
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