Productivity Optimization Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $180,000

Job Overview

The Design Operations Lead, Tooling and Enablement plays a pivotal role in accelerating productivity with AI and best-in-class design tools. This position drives initiatives that make it easy for designers to access the tools, resources, and operational support they need.

Key Responsibilities

  • Oversee the full design toolchain from ideation and prototyping through to handover and documentation, ensuring a cohesive, low-friction workflow.
  • Partner internally across the design org and with technology teams to align on tooling needs, integrations, and best practices.
  • Serve as the "enablement front door," triage intake requests, guide designers through operational processes and tooling selection, and connect them with the right resources or support.
  • Manage research tooling for designers, including access, onboarding, and support, as part of the design toolchain.
  • Lead pilots and structured evaluations for emerging tools: define success criteria, collect user feedback, and make clear recommendations to scale, optimize, or retire.
  • Coordinate procurement and vendor relationships: negotiate license terms, ensure compliance, and manage renewals in collaboration with Legal and Finance.
  • Monitor tooling health and adoption metrics, such as usage rates, satisfaction scores, and efficiency gains, to inform continuous improvement.
  • Maintain and evolve a self-service repository of guides, templates, FAQs, and process documentation to enable designers to resolve common challenges independently.
  • Stay informed on industry trends in design technology and AI, and proactively identify opportunities to enhance collaboration, innovation, and productivity.

About Us

We believe that every team has the potential to unleash their greatness. Our software products help teams all over the planet, and our solutions are designed for all types of work. We foster an inclusive environment where everyone's unique contributions create our success.

Benefits

We offer a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community. These include health and wellbeing resources, paid volunteer days, and so much more.

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