Senior Banking Advisor

4 weeks ago


Browns Plains, Queensland, Australia Credit Union Australia Full time
About the Role

We are seeking a highly motivated and customer-focused Senior Banking Advisor to join our team in Browns Plains. As a key member of our branch, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.

Job Summary

The successful candidate will be responsible for providing personalized banking solutions to our customers, building strong relationships, and driving sales growth. You will work closely with our team to understand customer needs and preferences, identifying opportunities to deliver value-added services and products.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their financial goals and providing tailored advice and solutions
  • Identify sales opportunities and develop strategies to drive growth, meeting or exceeding targets
  • Work collaboratively with the branch team to achieve business objectives, sharing knowledge and best practices
Requirements

To succeed in this role, you will need:

  • A proven track record of delivering excellent customer service in a banking environment
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Ability to work independently and as part of a team, prioritizing tasks and managing competing demands
  • High levels of energy, enthusiasm, and motivation, with a desire to learn and grow in your career
Benefits

We offer a competitive salary package, including:

  • A base salary of $65,000 - $75,000 per annum, depending on experience
  • Ongoing training and development opportunities, helping you to build your skills and advance your career
  • A comprehensive benefits program, including health insurance, superannuation, and more
  • The opportunity to work with a dynamic and supportive team, making a real difference in the lives of our customers


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