Operations Director

4 weeks ago


Eastern Creek, Western Australia Michael Page Full time
About the Role

We are seeking an experienced Operations Manager to join our client's team in Eastern Creek. As a key member of the leadership team, you will be responsible for managing day-to-day operations and driving growth in the region.

Key Responsibilities
  • Manage operational activities, processes, and systems to ensure compliance with customer contractual obligations and service standards.
  • Coach and develop your team to achieve high levels of safety, compliance, accuracy, productivity, performance, and continuous improvement.
  • Review regular performance reports to identify areas for improvement and implement actions to enhance cost, vehicle utilization, and empty running.
  • Coordinate vehicle and equipment maintenance, including reporting and proactive management.
  • Ensure timely completion of transit damage non-conformance reporting and drive improvement to root cause.
  • Liaise with customers to ensure service expectations are met through continuous feedback mechanisms.
Requirements
  • Proven experience leading operations in a 3PL environment.
  • Strong technical ability and intermediate to advanced Excel skills.
  • Applied understanding of Chain of Responsibility, planning, and allocation/manifesting.
  • Experience coaching, developing, and engaging an operational team.
  • Sound troubleshooting/problem-solving capability, commercial acumen, and numeracy skills.
  • Basic-intermediate experience in MS Office applications and ability to learn new systems, software, and technologies.
What's on Offer
  • Salary circa $155,000.
  • Superannuation.
  • Bonus.

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