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Salesforce Implementation Specialist
2 weeks ago
We are seeking a skilled Salesforce implementation specialist to join our finance department in Charlotte. As a key member of the team, you will be responsible for collaborating closely with the Marketing team to gather and document requirements, ensuring that the Salesforce platform meets their needs.
You will partner with product managers to translate business requirements into user stories for the development team and oversee the development and implementation of new features. Additionally, you will exhibit features and functionality that enable campaigns to business partners and ensure that all Salesforce implementations meet quality standards, are tested thoroughly, and are delivered on time.
Responsibilities include organizing and providing training to users on new features and functionalities within Salesforce, offering end-user support and education for any issues that arise, and guaranteeing that Salesforce implementations comply with company policies, industry standards, and data security regulations.
We are looking for a candidate with a proven understanding of marketing campaigns across channels, including offer and incentive-based programs, and experience working with Salesforce.com certified Admin and/or Product Owner would be a plus. Relevant certifications in Salesforce CRM (Financial Services Cloud, Sales / Service Clouds, Marketing Cloud) are also a plus.
Requirements- Bachelor's Degree in MIS, Marketing, Computer Science or a related field or an equivalent combination of education, training, and experience.
- Minimum 3-5 years of demonstrated experience.
- Banking / Financial services experience strongly preferred.
This is a full-time employment opportunity. If you are a motivated and detail-oriented individual who is passionate about Salesforce administration, please submit your application today
