
Security Systems Administrator
2 days ago
Job Title: Surveillance Operations Specialist
Job OverviewOur client in Melbourne is seeking a skilled Surveillance Operations Specialist to support their Physical Security team. This contract role requires a minimum of 6 months, with the possibility of extension.
Key Responsibilities:
- Troubleshoot and configure video applications using Genetec software.
- Configure Honeywell EBI access control systems and integrate them with Traka locker management software.
- Implement ITIL processes for incident management, change management, and problem management.
- Resolve Level 2 technical issues and perform troubleshooting as required.
- Support application and database upgrades, server migrations, and test new access control and digital video systems.
- Collaborate with customers and technicians to resolve system-related issues.
- Conduct configuration reviews to ensure proper functionality and work on proof-of-concepts (POCs) for integrating solutions.
- Adhere to agile methodology principles and be flexible to work in shifts and weekends as needed.
Technical Requirements:
- End-to-end awareness of ITIL processes, including Windows migration, incident management, change management, and problem management.
- Extensive knowledge of physical security systems, upgrade, and migration.
- Awareness of digital IP cameras and security devices.
- Hands-on experience with Windows Server Administration.
- Concepts of enterprise system architecture are a plus.
- Experience in SQL Administration.
- Physical Security domain skills – good to have.
- Good understanding of networking concepts.
- Concepts of DevOps.
- Knowledge of SQL.
- Knowledge of IP cameras, security devices, and troubleshooting.
- Knowledge of access control systems and hardware devices.
- Hands-on experience in Windows Server Administration.
- Experience in supporting applications & database upgrades.
- Work experience in shifts – round the clock as per requirement.
- Work experience in providing weekend support – for planned activities.
What We Offer:
- A competitive compensation package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Additional Information:
- All candidates must possess full working rights in Australia.
- Only shortlisted candidates will be contacted for this role.
- Applicants should submit their resume ASAP for immediate consideration.
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