Product Owner NDC

3 days ago

Brisbane, Queensland, Australia Virgin Australia Full time
About the Role

We are seeking an experienced Product Owner to lead the development of our New Distribution Capability (NDC) product. As a key member of our Distribution team, you will be responsible for converting the NDC product roadmap into an actionable backlog for delivery, prioritizing quarterly to meet the objectives set in the Distribution strategy.

Key Responsibilities
  • Convert the NDC product roadmap into an actionable backlog for delivery
  • Prioritize quarterly to meet the objectives set in the Distribution strategy
  • Lead the team's delivery, ensuring they know what to focus on and have enough detail and runway to deliver
  • Identify, define, and improve broken, fragmented, or non-functional experiences in the NDC distribution channel
  • Review all requests from the Manager, Retailing Platforms, including dependencies
  • Generate a preliminary list of features, including customer-centric, business-mandatory, and non-functional requirements
  • Define high-level sprint goals using performance against service level objectives as key inputs
  • Work with the Scrum Master and lead the definition of epics to enable detailed user stories to be developed
  • Prioritize sprint drops based on effort and impact on product goals, including calculated trade-offs on technical debt and non-functional requirements
  • Review and approve the story/task-level product requirements
  • Set acceptance criteria for features and go/no-go criteria for solution go-to-market
  • Iterate on solutions, epics, user stories, prototypes, and design and test with users and trade partners
  • Demonstrate new features and non-functional requirements to stakeholders/team
  • Drive user testing and retro/reviews
  • Refine the outline of next sprint/release and go-forward optimization plan, if needed
  • Accountable to measure, report, and achieve product delivery KPIs for the epics and sprint drops
About You

We are looking for an expert in airline product development with a proven track record in delivering complex projects. You will have highly developed stakeholder management skills, with the ability to interact at all levels of a complex organization, as well as with external stakeholders. You will have a data-driven approach, using analytics to identify opportunities to improve capabilities.

Requirements
  • Expert knowledge in airline product development
  • Proven track record in delivering complex projects
  • Highly developed stakeholder management skills
  • Data-driven approach using analytics to identify opportunities to improve capabilities
  • Ability to use Postman (or similar) to query an NDC API to parse, create, and read XML
  • Hands-on technical experience with Automated API Testing and management
  • Ability to read NDC Schema definition Files (XSD's)
  • Ability to use Browser stack
  • Ability to troubleshoot scenarios using the NDC APIs
  • Ability to support internal and external stakeholders on best practice NDC implementations
What We Offer
  • Heavily discounted air travel for you and your loved ones
  • Flexible working arrangements, including work hours and work from home
  • Discounts on travel insurance, car hire, accommodation, and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services, and wellness discounts
  • Wellness support, including the betterme digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
Equality Rules

We are an equal opportunities employer and welcome applications from diverse backgrounds.

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