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Senior Product Manager
2 months ago
We're seeking a seasoned Product Manager to drive our New Distribution Capability (NDC) initiative at Virgin Australia Airlines. This role combines technical prowess with business insight, ideal for someone with a background in software development, a deep understanding of the airline industry, and exceptional interpersonal skills.
Key Responsibilities- Build and maintain a strong internal and external stakeholder relationship strategy to position Virgin Australia as a key business partner for the NDC distribution channel
- Prioritize the product backlog through value/effort assessments, financial modelling, and customer experience improvements
- Create and maintain a 3–12-month forward roadmap to support cross-business capacity planning and prioritization
- Oversee new product features and capabilities to align with Virgin Australia's NDC value proposition and attract new trade partners and travel agencies
- Handle the complete NDC product lifecycle for trade partners, maximizing adoption across the NDC distribution channel
- Supervise the development of user stories, refine requirements, and set release and sprint goals according to product objectives
- Lead discussions and decisions with stakeholders to define high-level requirements for the NDC solution
- Manage the vendor relationship concerning the NDC product
- Take full accountability for delivering new features throughout the product lifecycle
- Bachelor's degree in computer science, Information Technology, or a related field
- Proven experience as a Product Manager or Product Owner within the airline industry, specifically in distribution and ticketing
- Solid background in software development, including hands-on experience with Postman and XML
- Expertise in executing technology-driven projects
- Exceptional communication and interpersonal skills, with the ability to manage and influence stakeholders at all levels
- Demonstrated leadership and team management abilities
- Analytical mindset with strong problem-solving skills
- Expertise in using analytics to drive data-driven insights for enhancing NDC channel capabilities and trade partner adoption
- Collaborative team player who is empathetic, resourceful, and results-oriented
- Deep understanding of airline markets and indirect distribution channels
- Familiarity with airline distribution systems
- Proficiency in Confluence, Jira, Teams, and Share Point collaboration tools
- Knowledge of Sabre PSS
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the Converge digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
We're committed to looking after you and your career. If you're a motivated and experienced Product Manager looking for a new challenge, we'd love to hear from you.