Debt Recovery Officer

1 week ago


Melbourne, Victoria, Australia beBeeDebtRecovery Full time $80,000 - $100,000
Role Summary

We are seeking a highly motivated and organized professional to join our team as a Debt Recovery Officer.

Key Responsibilities:
  • Manage debt collections calls to clients and provide administrative support to the wider team.
  • Work with customers regarding financial assistance and hardship.
  • Ensure all work queues, inboxes and administration requirements are processed in a timely manner.
  • Support the Collections team to ensure timely payment of outstanding debts.
Requirements:
  • Excellent time management skills, with a proven ability to manage competing priorities.
  • Proven ability to remain calm in challenging situations; effectively managing conflict and influencing or negotiating when required.
  • Ability to remain sensitive and courteous to customers.
  • An individual with initiative, ready to take on team responsibilities.
  • Previous experience in a debt recovery role within the financial services industry.


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