Customer Service Professional

1 day ago

Caloundra, Australia beBeeGuestService Full time $27,720 - $40,206

As a Customer Service Professional, you will play a crucial role in delivering exceptional customer experiences and ensuring guest satisfaction.

About the Role:
  • You will be the primary point of contact for guests upon arrival, providing a warm and welcoming reception and addressing any immediate inquiries or needs.
  • Maintaining clear and courteous communication with guests, colleagues, and stakeholders across various channels is essential to provide top-notch service.
  • You will oversee the accurate processing of guest reservations, updates, and special requests, utilizing property management systems to ensure seamless scheduling and availability.
  • A key responsibility will be acting as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalized recommendations to enhance their experience.

We value our people as the heart of our success. Joining Minor means you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance.

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