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Retail Customer Service Representative

1 month ago

Wollongong, New South Wales, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities:

  • Provide outstanding customer service and support to customers in-store
  • Identify and meet the needs of customers through tailored solutions and product recommendations
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Develop and maintain a deep understanding of Telstra's products and services
  • Work collaboratively with colleagues to achieve team goals and objectives

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to build strong relationships with customers and colleagues
  • Strong sales and negotiation skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Basic computer skills and familiarity with sales software

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading telecommunications company

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.