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Patient Service Representative
3 weeks ago
This role provides an opportunity to work in a supportive team environment, delivering exceptional patient care and customer service.
Responsibilities- Book patient appointments via phone and electronic methods.
- Attend to patient booking requests in an efficient and responsive manner as the first point of contact.
- Deliver exceptional patient care and customer service with a values-driven, empathetic, and confidential approach to both patients and referring doctors.
- Exceptional customer service focus with the ability to positively interact with patients and referrers.
- Ability to work under pressure with conflicting priorities and meet deadlines.
- Competent data entry skills and high-level attention to detail.
- High level verbal and written communication skills.
- A supportive team environment.
- Attractive remuneration and benefits.
- Paid Parental Leave.
- Potential for growth.
- Commitment to professional development and education.
- Flexible and supportive working arrangements.
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. We operate across Australia and New Zealand, focused on affordable and accessible imaging services delivered by skilled and compassionate staff.
ApplyingWe believe diversity in all forms enriches the workplace. We welcome applications from all qualified candidates. If you have questions or require adjustments within the recruitment process, please reach out. To ensure your application is considered, please apply online.
