ServiceNow Technical Lead

6 days ago


Melbourne, Victoria, Australia Australian Unity Full time

Transformative Opportunity

Australian Unity is seeking a seasoned ServiceNow Technical Lead to spearhead the strategic and technical advancement of our ServiceNow platform. As a pivotal role, you will be responsible for steering the platform's roadmap, driving innovative solutions, and delivering exceptional value to our stakeholders.

About the Role:

You will be the visionary and architect of the ServiceNow platform, expertly navigating the current state while envisioning and realizing a transformative future state. Your deep understanding and extensive experience with ServiceNow will empower you to harness cutting-edge technologies, creating robust and scalable solutions that provide Australian Unity the right solution the first time.

Key Responsibilities:

  • Define and communicate the strategic direction of the platform, aligning it with our business goals.
  • Foster a culture of collaboration and continuous improvement within the team.
  • Ensure the 'configure first' approach is always taken for requirements before considering develop solutions.
  • Work closely with the Architecture team to design technology solutions that meet the needs of the enterprise.
  • Lead and manage the ServiceNow team, including team scaling and performance management.

About You:

To be successful in this role, you will have a proven track record of leading teams and managing the delivery of outcomes, including experience in team-based capacity and demand management across competing stakeholders and assets. You will also have deep experience building automation, Service Catalogues, and Workflows using ServiceNow ITSM, HRSD, HRSD COE's, and Integration.

What's on Offer:

Australian Unity offers a range of great employee benefits and rewards, including a competitive salary, bonus program, and additional yearly Well-Being and Community leave days. You will also enjoy 14-week paid parental leave, with equal benefit for both parents, and access to LinkedIn Learning courses through our great Learning platform.



  • Melbourne, Victoria, Australia Randstad Full time

    Lead ServiceNow Consultant OpportunityWe are seeking an experienced Lead ServiceNow Consultant to join our client in a greenfield environment. As a key member of our team, you will work closely with our client to understand their needs and challenges as they embark on a new ServiceNow implementation.Your responsibilities will include gathering requirements,...


  • Melbourne, Victoria, Australia Thirdera Full time

    Transform Customer Experience with ServiceNowAs a highly skilled Senior Technical Consultant, you will lead our ServiceNow implementation and integration development efforts, reimagining the customer experience, improving service operations, and engaging customers with digital workflows.What We OfferWe provide a unique culture that offers the best learning...


  • Melbourne, Victoria, Australia Australian Unity Full time

    About Australian Unity:Australia's first member-owned wellbeing company, established in 1840, with over $1 billion in revenue and providing smart solutions and services to more than 700,000 Australians.We employ over 7000 people and our purpose is to Help People to Thrive. It's an exciting time to be joining Australian Unity – we have grown significantly...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Accelerate Customer Success with ServiceNowAs a Senior Platform Architect at ServiceNow, you will play a critical role in helping our customers establish a strong technical foundation in our platform and design solutions that drive meaningful outcomes. This is a consultative role that requires a deep understanding of ServiceNow's leading practices and the...

  • ServiceNow Consultant

    1 month ago


    Melbourne, Victoria, Australia Randstad Full time

    ServiceNow Consultant OpportunityWe are seeking an experienced ServiceNow Consultant to join our client in a greenfield environment. As a key member of our team, you will work closely with our client to understand their needs and challenges as they embark on a new ServiceNow implementation.Your responsibilities will include gathering requirements, designing,...


  • Melbourne, Victoria, Australia Servicenow Full time

    Customer Outcomes Senior Platform ArchitectAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Senior Platform Architect, you'll play a critical role in helping our customers achieve their digital transformation goals.About the RoleThis is a technical advisory role, responsible for helping our customers...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Customer Outcomes Senior Platform ArchitectAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Senior Platform Architect, you'll play a critical role in helping our customers achieve their digital transformation goals.About the RoleThis is a technical advisory role, responsible for helping our customers...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Customer Outcomes Senior Platform ArchitectAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Senior Platform Architect, you'll play a critical role in helping our customers achieve their digital transformation goals.About the RoleThis is a technical advisory role, responsible for helping our customers...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Job Title: Senior Platform ArchitectJob Summary:We are seeking a highly skilled Senior Platform Architect to join our Customer Outcomes team. As a technical advisory role, you will help our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.Key Responsibilities:Work with customers across...

  • GenAI Architect

    2 weeks ago


    Melbourne, Victoria, Australia ServiceNow Full time

    Job DescriptionThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Customer Outcomes Senior Platform ArchitectAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Senior Platform Architect, you'll play a critical role in helping our customers achieve their digital transformation goals.About the RoleThis is a technical advisory role, responsible for helping our customers...

  • GenAI Architect

    1 day ago


    Melbourne, Victoria, Australia ServiceNow Full time

    Job DescriptionThe TeamWe work with customers to help them achieve their business outcomes by providing guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of...

  • GenAI Architect

    3 weeks ago


    Melbourne, Victoria, Australia ServiceNow Full time

    Job DescriptionThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by...


  • Melbourne, Victoria, Australia Servicenow Full time

    Unlock Your Potential as a ServiceNow Partner ConsultantAt ServiceNow, we're on a mission to revolutionize the way organizations work. As a Partner Consultant, you'll play a critical role in driving our success by supporting key partners and driving their sourced business with ServiceNow across all workflows.Key Responsibilities:Support partners as a...

  • GenAI Architect

    3 weeks ago


    Melbourne, Victoria, Australia ServiceNow Full time

    Job DescriptionThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by...


  • Melbourne, Victoria, Australia Randstad Full time

    Lead ServiceNow Consultant OpportunityWe are seeking an experienced Lead ServiceNow Consultant to join our client in a greenfield environment. As a key member of our team, you will work closely with our client to understand their needs and challenges as they embark on a new ServiceNow implementation.Your responsibilities will include gathering requirements,...

  • ServiceNow Consultant

    2 months ago


    Melbourne, Victoria, Australia Zone IT Solutions Full time

    Job Title: Pre-sales ServiceNow ConsultantWe are seeking a skilled Pre-sales ServiceNow Consultant to join our team at Zone IT Solutions. As a Pre-sales ServiceNow Consultant, you will play a crucial role in providing technical expertise and guidance to our clients during the sales process.Key Responsibilities:Provide technical guidance and support to...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Customer Outcomes Senior Platform ArchitectAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Senior Platform Architect, you'll play a critical role in helping our customers achieve their digital transformation goals.Key Responsibilities:Work with customers across executive, platform owner, enterprise...

  • Senior Consultant

    3 days ago


    Melbourne, Victoria, Australia Fujitsu Full time

    About UsFujitsu, a global leader in technology and business solutions, utilizes technology to create happier lives. We are dedicated to transforming organizations and the world around us through innovation and expertise.About the RoleThe Senior Consultant - ServiceNow Lead is accountable for delivering innovative and cost-effective solutions to clients,...


  • Melbourne, Victoria, Australia ServiceNow Full time

    Job Title: Advisory Solution ConsultantAs a key member of our Partner Solution Consulting ANZ team, you will play a pivotal role in driving the success of our partners by supporting them in delivering ServiceNow solutions across all workflows. Your expertise will be instrumental in building propositions based on the ServiceNow platform and solutions in...