
Administration Coordinator
18 hours ago
We are seeking a highly skilled and organized Client Liaison to join our team in Burswood Office. This is a full-time position that requires excellent communication, time management, and interpersonal skills.
Key Responsibilities:- Manage incoming lot owner details by entering data into the Lot Packages system.
- Make daily calls to lot owners to provide information about fencing and landscaping installation according to service schedules.
- Handle incoming phone calls and respond to queries in a professional manner or direct them to the relevant person.
- Record client and lot owner information and correspondence within the Lot Packages system.
- Communicate regularly with colleagues from various departments, including supervisors, area managers, internal administration, and management.
- Coordinate bookings for the design consultation team to ensure efficient scheduling.
- Prepare invoices for lot owners for additional works or materials and collect payments accordingly.
- Generate reports for management or clients as required.
- Perform other administrative tasks as necessary.
- Assist with pricing and estimating for smaller homeowner-related projects.
- Previous experience in administration and call centre environments.
- Proficiency in Microsoft Office programs or CRM systems.
- Excellent communication and interpersonal skills to interact with department supervisors, homeowners/clients, company employees, and management.
- Attention to detail with a commitment to producing high-quality work.
- Ability to work in a team environment and prioritize tasks effectively.
- Reliability and enthusiasm are essential traits for this role.
- A friendly, flexible, and supportive work environment.
- Opportunities for career development and personal growth.
- Free access to an onsite gym.
- Employee Assistance Program.
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