Customer Support Specialist

2 weeks ago


Toowoomba, Queensland, Australia beBeeRetail Full time $60,000 - $90,000

Delivering Excellent Customer Service as a Retail Technician

The ideal candidate will be passionate about delivering exceptional customer service and technical support in a fast-paced retail environment.

Key Responsibilities:

  • Provide comprehensive technical assistance to customers on PC's, software, and related peripherals.
  • Collaborate with the team to achieve sales targets and deliver outstanding customer experiences.
  • Resolve customer complaints efficiently and make informed decisions to ensure customer satisfaction and timely accurate services.

Requirements:

  • Proven experience in a customer-focused retail business or ability to work effectively in such an environment.
  • High level of technology and entertainment product knowledge to provide expert support to customers.
  • Technical expertise in related peripherals including digital cameras, printers, networking, and software programs.

What We Offer:

  • Competitive staff discounts.
  • Innovative incentive-based promotions.
  • Career progression opportunities with a wide support network for professional development.

Benefits of Joining Our Team:

  • Opportunity to grow professionally in a dynamic retail environment.
  • Chance to develop strong relationships with colleagues and customers alike.


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