
Desktop Support Specialist
2 days ago
We are seeking a skilled Desktop Support Specialist to provide on-site and on-call assistance to our end-users within the organization's desktop computing environment.
This role will require the successful candidate to troubleshoot and resolve technical issues in a timely and accurate manner, ensuring optimal service delivery.
Required Skills & QualificationsThe ideal candidate should possess:
- Excellent troubleshooting skills with computer operating systems (Windows 7/8 and 10)
- Strong analytical and problem-solving capabilities
- Able to manage time and resources to meet or exceed expectations in high-profile situations
- Good knowledge of infrastructure support, customer service, and communication skills
- At least two of the following certifications: PC Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, Microsoft Office Specialist (MOS) Certification
- 1 year of relevant experience; freshers and IT students are also welcome
This role offers a dynamic work environment with opportunities for growth and development. The successful candidate will have the chance to work with a variety of technologies and services, develop their technical abilities, and enhance their customer service skills.
We value a positive and collaborative team-oriented approach, and we encourage our employees to think outside the box and push the limits of innovation.
What We OfferWe offer competitive remuneration packages and excellent benefits, including:
- A comprehensive training program to help you develop your skills and expertise
- Ongoing support and guidance from experienced colleagues
- A dynamic and inclusive work environment that fosters collaboration and creativity
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