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Customer Service Representative

2 months ago


Rockhampton, Queensland, Australia Officeworks Full time

About Us

At Officeworks, we strive to make a positive impact on our customers' lives. Our team is the heart and soul of our organization, and we're committed to creating a supportive and inclusive environment where everyone can thrive.

We're a dynamic and fast-paced company with a national footprint of over 168 retail stores across Australia. Our goal is to deliver an exceptional customer experience, offering a wide range of products and services at competitive prices.

About the Role

We're seeking passionate and customer-focused individuals to join our team as Retail Team Members. As a key member of our sales floor team, you'll be responsible for providing expert advice to customers, operating as a proud Officeworks brand ambassador, and working collaboratively with the team to ensure exceptional customer service.

This role requires flexibility across a range of operating hours on weekdays and weekends. You'll have opportunities to work across various Officeworks locations and progress your career within our organization.

About You

We're looking for individuals who are passionate about delivering exceptional customer service and are comfortable working in a fast-paced environment. If you're a team player who enjoys being around people, is flexible with your availability, and takes pride in delivering a great customer experience, we'd love to hear from you.

Our Culture

We're committed to creating a workplace that's inclusive, diverse, and supportive. We offer flexible working arrangements, a focus on wellbeing and safety, and a range of benefits to support your individual needs. Our goal is to provide a work environment that's engaging, rewarding, and allows you to grow and develop your skills.

At Officeworks, we're proud to operate in a way that reflects the communities we serve. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.