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Seasonal Concierge Team Member
2 months ago
We are seeking a skilled and enthusiastic Concierge Team Member to join our team at Westfield Whitford City during the festive season. As a Concierge Team Member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
About the Role
This is a seasonal casual role, offering a fantastic opportunity to be part of the festive season within our Westfield destinations. You will be working as part of a dynamic team to enhance the shopping journey with key services and festive touches.
Key Responsibilities
- Deliver exceptional customer service and create memorable experiences for our guests.
- Promote and sell Westfield Gift Cards and other services, providing convenient solutions to customers.
- Welcome guests at the concierge desk, engaging with them to understand their needs and provide helpful directions and advice.
- Support the marketing team with festive events and surprise-and-delight moments.
What We're Looking For
We are looking for a motivated and customer-focused individual who is available to work shifts from October to February, including late-night, weekend, and public holiday trading. If you have a passion for delivering exceptional customer service and creating memorable experiences, we would love to hear from you.
About Us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
