Solution Automation Specialist
4 days ago
In this pivotal role, you will champion scalable automation, tool integration, and continuous workflow refinement across dynamic environments. Your expertise will be instrumental in designing, implementing, and maintaining multiple SaaS platforms, ensuring operational efficiency through modular architecture and adaptable system design.
Key Responsibilities:- Design, implement, and maintain multiple SaaS platforms, including the Atlassian suite, observability tools, and incident management systems.
- Maintain and enhance the Observability Platform, ensuring high availability, performance, and compliance with security and operational standards.
- Automate deployment, scaling, and configuration workflows for supported SaaS tools to improve efficiency and reduce manual overhead.
- Integrate SaaS platforms into existing DevOps pipelines, enabling seamless collaboration and continuous delivery across teams.
- Collaborate with security teams to enforce organizational security policies and implement best practices across all tools and services.
- Continuously monitor system health and performance, leveraging telemetry and alerting to ensure reliability and responsiveness.
- Diagnose and resolve complex issues across applications, containers, networking, storage, and infrastructure layers.
We are seeking an experienced professional with hands-on knowledge of DevOps practices, automation, and cloud technologies. Familiarity with CI/CD pipelines, Git-based workflows, and observability tools is also desired. Eager to learn and contribute to secure, scalable digital platforms serving millions across NSW.
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