Customer Service Development Opportunity

2 weeks ago


Sydney, New South Wales, Australia Talent Web Full time

We are seeking a passionate and driven Customer Service Officer to join our team at Talent Web. As an entry-level customer service professional, you will play a vital role in providing exceptional support to our clients over the phone, email, and live chat.

This is an excellent opportunity for career growth and development, with opportunities to progress internally within the company into other areas depending on business needs.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and live chat
  • Take initiative to identify and implement process improvements
  • Collaborate effectively with our wider team and contribute to our mission of delivering exceptional results
  • Work a rotating roster (Tuesday-Friday: 2PM-10PM & 12PM-8PM on Saturday/Sunday & Public Holidays - penalty rates will be paid)

The successful candidate will have excellent communication skills, a can-do attitude, and the ability to think outside the box.

We offer a range of benefits including internal progression opportunities, mentorship, and a hybrid work arrangement that allows you to balance your work and personal life.

With a salary of approximately $60,000 per annum, this is an attractive opportunity for those looking to kick-start their career in customer service.

What You'll Get:
  • A competitive salary of approximately $60,000 per annum
  • Opportunities for internal progression and career growth
  • Mentorship and support from our experienced team
  • A hybrid work arrangement that allows you to balance work and personal life

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