Customer Service Development Manager
4 days ago
About Us
Drakes Supermarkets is Australia's largest independently-owned supermarket chain, a family owned and operated private company. We are proud of our unprecedented growth and the excellent career opportunities we provide within our company.
The successful applicant will be given the opportunity to supervise the customer service department and tailor the stores service and products offered, in order to meet the specific needs of the customers within the local area.
Key Responsibilities:
- Unparalleled commitment to customer service
- Passion and enthusiasm, with a very 'hands on' approach
- Excellent communication skills
- Front end and POS knowledge would be highly desired
- Ability to liaise with both team members and management
- Strong leadership and delegation skills
- Ability to coach, train and performance manage team members
- Commitment to work health and safety standards
Requirements for Success:
- Display a passion for customer service
- Express a positive 'can do' attitude
- Problem solve
- Lead by example
- Motivate a team
- Communicate effectively with management, team members and customers
Salary and Benefits:
Salary: $65,000 - $80,000 per annum, depending on experience. Benefits include opportunities for promotion, multiple job openings, and a dynamic growing company environment.
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