Customer Service Development Manager

4 days ago


Sydney, New South Wales, Australia Drakes Supermarkets Full time

About Us

Drakes Supermarkets is Australia's largest independently-owned supermarket chain, a family owned and operated private company. We are proud of our unprecedented growth and the excellent career opportunities we provide within our company.

The successful applicant will be given the opportunity to supervise the customer service department and tailor the stores service and products offered, in order to meet the specific needs of the customers within the local area.

Key Responsibilities:

  • Unparalleled commitment to customer service
  • Passion and enthusiasm, with a very 'hands on' approach
  • Excellent communication skills
  • Front end and POS knowledge would be highly desired
  • Ability to liaise with both team members and management
  • Strong leadership and delegation skills
  • Ability to coach, train and performance manage team members
  • Commitment to work health and safety standards

Requirements for Success:

  • Display a passion for customer service
  • Express a positive 'can do' attitude
  • Problem solve
  • Lead by example
  • Motivate a team
  • Communicate effectively with management, team members and customers

Salary and Benefits:

Salary: $65,000 - $80,000 per annum, depending on experience. Benefits include opportunities for promotion, multiple job openings, and a dynamic growing company environment.



  • Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong design heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We are seeking a high calibre Appliance Service Technician to join our Sydney team, who is sustainably minded and can use their knowledge to repair appliances...


  • Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...


  • Sydney, New South Wales, Australia Product Development Full time

    Company OverviewMetricon Homes is a leading multi-award-winning new home builder, committed to delivering quality, service, and award-winning living solutions for Australian families. With a strong focus on innovation and customer satisfaction, Metricon has established itself as Australia's number 1 home builder.SalaryWe are offering a competitive salary of...


  • Sydney, New South Wales, Australia Product Development Full time

    About UsMetricon Homes is a leading new home builder committed to delivering quality, service, and award-winning living solutions for Australian families.We are seeking an experienced BIM Senior Revit Technician to join our Product Development team based in one of our Metricon Head Offices: Gold Coast, Melbourne, Sydney, or Adelaide. This national role will...


  • Sydney, New South Wales, Australia Assistant Store Manager Full time

    About UsAt Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.We believe that everyone should have equal access to opportunities – including education, healthcare and employment. We're looking for a driven and enthusiastic Assistant Store Manager to...


  • Sydney, New South Wales, Australia Assistant Store Manager Full time

    At Bras N Things, we're seeking a motivated and enthusiastic Assistant Store Manager to join our team at the Bondi Junction store. This is a full-time position working 38 hours per week across a Sunday to Thursday roster.About the CompanyWe're Australia's favourite playground for lingerie lovers, with over 200 stores across Australia, New Zealand, South...


  • Sydney, New South Wales, Australia OM PACKAGING Full time

    We are seeking a highly skilled and experienced individual to fill the role of Customer Service Manager at OM PACKAGING. The successful candidate will be responsible for implementing and ensuring the highest quality of service by receiving feedback from customers and collaborating with relevant professionals as needed.The ideal candidate will have extensive...


  • Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a motivated and enthusiastic Assistant Store Manager to lead our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example to create memorable, honest, and empowering customer connections.Assist in the training and development...


  • Sydney, New South Wales, Australia Hungry Jacks Full time

    At Hungry Jack's, we're seeking an exceptional Customer Service Manager to join our Restaurant Leadership Team.Company OverviewWe're a dynamic and fast-paced company dedicated to delivering outstanding customer experiences. Our restaurants are the heartbeat of our business, and we're looking for someone who shares our passion for providing excellent service...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Job Title: Customer Service ManagerJob Summary:This is a leadership role within the National Customer Service team at PATH4 Group. The successful candidate will have proven experience in leading a Customer Service team, preferably within International Logistics, Supply Chain, or Freight Forwarding.Key Responsibilities:Lead, support, train, motivate, and...


  • Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a driven and enthusiastic Assistant Store Manager to join our team at the Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example by creating memorable, honest, and empowering customer connections.Assist in the training and...


  • Sydney, New South Wales, Australia Job2Go Pty Ltd Full time

    **Job Title:** Customer Service ManagerCompany: Job2Go Pty LtdJob Type: Full-TimeLocation: Sydney NSW 2000About the Job:We are seeking an experienced Customer Service Manager to oversee and enhance our customer service operations. The ideal candidate will have a knack for leadership and a passion for building strong client relationships.Key...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    About this roleAt the Commonwealth Bank of Australia, we aim to deliver exceptional customer experiences and build long-lasting relationships with our customers. As a Team Manager in the Contact Centre, you will play a key role in achieving this goal.Key responsibilitiesTeam culture and performanceDevelop and maintain a team culture that champions...


  • Sydney, New South Wales, Australia Novotel Full time

    Job Opportunity:">We are seeking a highly skilled and experienced Customer Service Manager to join our team at Novotel Sydney Darling Square. As an Assistant Manager, you will be responsible for ensuring the successful operation of the hotel in the absence of the Front Office and General Manager.">About the Role:">The ideal candidate will have previous...


  • Sydney, New South Wales, Australia Hill's Pet Nutrition Full time

    About the Role:Hill's Pet Nutrition seeks a skilled Customer Development Manager to join our Sydney office. Reporting to the Customer Development Director, this role will play a key part in building and growing our Brands in the e-commerce market.Key Responsibilities:Develop and execute sales and marketing plans to drive category, share, and sales growth for...


  • Sydney, New South Wales, Australia Hungry Jacks Full time

    Are you passionate about delivering exceptional customer experiences and leading a high-performing team? Hungry Jack's is seeking an experienced Customer Service Manager to join our Restaurant Leadership Team.Competitive Salary: $65,835About the Role:We are looking for a results-driven leader who can provide guidance and support to our restaurant staff. As a...


  • Sydney, New South Wales, Australia Mainfreight Full time

    Mainfreight Wharf Sydney Job Opportunity Estimated Salary: $50,000 - $65,000 per annum. We are seeking a driven and energetic individual to join our rapidly growing Sales team at Mainfreight Wharf in Sydney. As a Sales Support role, you will be responsible for administrative and customer service aspects of accounts, preparation of commercials, and...


  • Sydney, New South Wales, Australia Abbott Full time

    This is a Customer Service Manager role with one of the leading companies in the world right now, Abbott, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self...


  • Sydney, New South Wales, Australia EBR Full time

    Role: Customer Service ManagerWe are seeking a talented Customer Service Manager for one of our major clients in the telecommunication industry. Our client aims to provide consumers with unique mobile experiences and make a difference in the global telco industry. If you share the same passion, continue reading to see if this is the perfect role for you.Key...


  • Sydney, New South Wales, Australia NHP Electrical Engineering Products Full time

    Job OverviewNHP Electrical Engineering Products is seeking a dynamic Account Manager to join our Sales team. This role involves managing and nurturing customer relationships through outbound calling, ensuring customer satisfaction and driving revenue growth.Key ResponsibilitiesBuild and maintain strong relationships with customers, understanding their needs...